Citizen's Charter

CITIZEN’S CHARTER OF CITIES IN METRO MANILA

• Caloocan – https://caloocancity.gov.ph/services/citizen-charter

• Malabon – https://malabon.gov.ph/malabon-citizens-charter/

• Navotas – https://www.navotas.gov.ph/OurGovernment/CitizensCharter

• Valenzuela – https://www.valenzuela.gov.ph/government/citizens_charter

• Quezon City – 2020 edition https://quezoncity.gov.ph/wp-content/uploads/2020/09/QCLG-Citizens-Charter.pdf

• Pasig – None

• Marikina – http://loop.marikina.gov.ph:8080/disclosure/citizencharter.html

• Makati – 2021 edition https://www.makati.gov.ph/content/downloads/2/1641

• Mandaluyong – https://mandaluyong.gov.ph/updates/downloads/files/CITIZENS%20CHARTER%20.pdf

• Manila – https://manila.gov.ph/transparency-reports/citizens-charter/

• Pasay – https://www.pasay.gov.ph/Home/TransparencySeal (look for Citizen Charter)

• Pateros – none

• Paranaque – https://paranaquecity.gov.ph/?page_id=641

• Las Pinas – none

• Muntinlupa – https://www.muntinlupacity.gov.ph/?page_id=10207

CITIZEN’S CHARTER OF COMMON GOVERNMENT AGENCIES

• Philippine National Police (PNP) – https://pnp.gov.ph/citizens-charter/

• Bureau of Internal Revenue (BIR) – https://www.bir.gov.ph/index.php/bir-citizen-s-charter.html

• Public Attorney’s Office (PAO) – https://pao.gov.ph/page.php?id=19#:~:text=The%20Public%20Attorney%27s%20Office%20exists,the%20Constitutional%20mandate%20that%20%22free

• Anti-Red Tape Authority (ARTA) – https://arta.gov.ph/about/citizens-charter/

• Department of Education (DepEd) – https://www.deped.gov.ph/about-deped/citizenscharter/

• Securities and Exchange Commission (SEC) – https://www.sec.gov.ph/about-us/citizens-charter/

• Bureau of Immigration (BI) – https://immigration.gov.ph/information/citizens-charter

• Department of Trade and Industry (DTI) – https://www.dti.gov.ph/good-governance-program/transparency-seal/citizen-s-charter/

• National Privacy Commission (NPC) – https://www.privacy.gov.ph/citizens-charter/

• National Telecommunications Commission – https://ntc.gov.ph/citizens-charter/?doing_wp_cron=1642217517.9961390495300292968750

• Technical Evaluation and Skills Development Authority (TESDA) – https://www.tesda.gov.ph/About/TESDA/151

• Department of Agriculture (DA) – https://www.da.gov.ph/citizens-charter/

• Philippine Statistics Authority (PSA) – https://psa.gov.ph/tags/citizens-charter

• Department of Transportation (DOTr) – https://dotr.gov.ph/19-about-dotc/517-citizen-s-charter.html

• Department of Labor and Employment (DOLE) – https://bwsc.dole.gov.ph/homepage/dole-citizen-s-charter.html

• Land Registration Authority (LRA) – https://www.lra.gov.ph/transparency-page/14-transparency/80-citizen-s-charter.html

• Department of Agrarian Reform – https://www.dar.gov.ph/citizens-charter

• Land Registration Authority – https://www.lra.gov.ph/transparency-page/14-transparency/80-citizen-s-charter.html